data protection
Protecting your privacy is extremely important to us.
With the following privacy information, we inform you about how we handle your personal data (hereinafter referred to as "data"). In particular, we want to inform you about the nature, scope, and purposes of the processing of your data.
1. Responsible for data processing
Exceed Your Limits FZCO
DDP Building A2, Unit 101
Dubai Silicon Oasis
Dubai, United Arab Emirates
TRN: 104023547300003
Represented by the Managing Director: Francesco Wetzke
Email: kontakt@we-are-lively.com
is responsible for the processing of personal data within the framework of our website www.we-are-lively.com as well as, if applicable, for the processing of orders or services, and this in accordance with the provisions of the General Data Protection Regulation (GDPR), insofar as we offer services to customers in the European Economic Area (EEA).
2. What does the processing of personal data mean?
Personal data (hereinafter referred to as "data") means any information relating to an identified or identifiable natural person; who can be identified directly or indirectly. Special categories of personal data are data revealing ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as the processing of genetic data, biometric data for the unique identification of a natural person, health data, or data concerning a natural person's sex life or sexual orientation. Processing means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
3. When do we process your data?
When you contact us, process applications, place orders, or visit our website, we process your data. Personal data is used and processed by us solely for the purpose for which you provided it, such as by consent or to fulfill our contractual obligations. In addition, data processing takes place to protect our legitimate interests.
4. Data use, processing purposes, and legal bases
The specific processing purposes, the data concerned, and the legal basis for data processing are listed in the following overview:a) Website visit
Your visit to our websites is logged. The following data is processed: name of the accessed webpage, date and time of access, amount of data transferred, browser type and version, operating system you use, referrer URL (previously visited page), your IP address, and the requesting provider.Legal basis
We collect this data based on our legitimate interests pursuant to Art. 6 para. 1 f) GDPR.b) Contact
If you contact us, for example by email, your details – such as name, first name, email address, your message – will be processed exclusively for the purpose of handling and processing your request.Legal basis
This data is processed by us based on your consent according to Art. 6 para. 1 a) GDPR.c) Examination order
We store data about you when you place an examination order and provide this information to us. This data includes, among other things:
– Name, year of birth, as well as height and weight,
– Contact details, including: full address, phone number, and email address,
– Voluntary information about your health and fitness data,
– Evaluation data in the form of database entries and files based on the analysis.Legal basis
This data is processed by us based on your consent according to Art. 6 para. 1 a) GDPR.
5. Use of Cookies
To make visiting our website attractive and to enable the use of certain functions, to display suitable products or use for market research, we use so-called cookies on various pages. This serves to protect our overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR within the framework of a balancing of interests. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser again on your next visit (persistent cookies). You can find the duration of storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers at the following links:Links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™Use of Google (Universal) Analytics for web analysis
This website uses Google (Universal) Analytics for website analysis. The web analytics service is offered by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to safeguard our overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR as part of a balancing of interests. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser within the scope of Google Analytics is generally not merged with other data from Google. After the purpose has ceased and the use of Google Analytics by us has ended, the data collected in this context will be deleted. To the extent that information is transmitted to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield. You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de Alternatively to the browser plugin, you can click this link to prevent future collection by Google Analytics on this website. An opt-out cookie will be placed on your device. If you delete your cookies, you must click the link again. In addition, this website uses Google Signals. This is an extension feature of Google Analytics that enables so-called "cross-device tracking." This means that as far as your internet-enabled devices are linked to your Google account, Google can create reports on usage behavior (especially cross-device user numbers), even if you switch your device. For this purpose, Google uses data as far as you have activated the "personalized advertising" setting in your Google account. This serves to safeguard our overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR as part of a balancing of interests. We do not process any personal data in this respect; we only receive statistics created on the basis of Google Signals.
You can deactivate the "personalized advertising" setting in your Google account at any time, thereby objecting to data collection by Google Signals.Use of etracker for web analysis
For website analysis, data is automatically collected and stored on this website using technologies from etracker GmbH (www.etracker.com), from which usage profiles are created using pseudonyms. This serves to protect our overriding legitimate interests in optimizing the presentation of our offer in the context of a balancing of interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. Cookies may be used for this purpose. The pseudonymized usage profiles are not merged with personal data about the bearer of the pseudonym without a separate, explicit consent. After the purpose has expired and the use of eTracker by us has ended, the data collected in this context will be deleted. You can object to the data collection and storage at any time with effect for the future by clicking this link. After your objection, an opt-out cookie will be placed on your device. If you delete your cookies, you must click the link again.Use of econda for web analysis
For website analysis, data is automatically collected and stored on this website using technologies from econda GmbH (www.econda.de), from which usage profiles are created using pseudonyms. This serves to protect our overriding legitimate interests in optimizing the presentation of our offer in the context of a balancing of interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. Cookies may be used for this purpose. The pseudonymized usage profiles are not merged with personal data about the bearer of the pseudonym without a separate, explicit consent. After the purpose has expired and the use of econda by us has ended, the data collected in this context will be deleted. You can object to the data collection and storage at any time with effect for the future by clicking this link. After your objection, an opt-out cookie will be placed on your device. If you delete your cookies, you must click the link again.Use of Webtrekk for web analysis
For website analysis, data is automatically collected and stored on this website using technologies from Webtrekk GmbH, from which usage profiles are created using pseudonyms. This serves to protect our overriding legitimate interests in optimizing the presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR as part of a balancing of interests. Cookies may be used for this purpose. The pseudonymized usage profiles are not merged with personal data about the bearer of the pseudonym without a separate, explicit consent. After the purpose has expired and the use of Webtrekk by us has ended, the data collected in this context will be deleted. You can object to the collection and storage of data at any time with effect for the future by clicking this link. After your objection, an opt-out cookie will be placed on your device. If you delete your cookies, you must click the link again.Use of Matomo for web analysis
For website analysis, data is automatically collected and stored on this website using the web analysis software Matomo (https://matomo.org), a service provided by InnoCraft Ltd., from which usage profiles are created using pseudonyms. This serves to protect our overriding legitimate interests in optimizing the presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR as part of a balancing of interests. Cookies may be used for this purpose. The pseudonymized usage profiles are not merged with personal data about the bearer of the pseudonym without a separate, explicit consent. After the purpose has expired and the use of Matomo by us has ended, the data collected in this context will be deleted. All data processed as part of the website analysis described above is processed on our servers. You can object to the collection and storage of data at any time with effect for the future by following the instructions below.
Objection: After your objection, an opt-out cookie will be placed on your device. If you delete your cookies, you will need to click the link again.Use of Matomo for web analysis
For website analysis, this website automatically collects and stores data upon page visits using the web analytics software Matomo (https://matomo.org), a service of the provider InnoCraft Ltd., from which usage profiles are created using pseudonyms. This serves to protect our overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. Cookies may be used for this purpose. The pseudonymized usage profiles are not merged with personal data about the pseudonym holder without a separate, explicit consent. After the purpose ceases and we stop using Matomo, the data collected in this context will be deleted.
Innocraft Ltd., the provider whose servers process the data, is headquartered in New Zealand. An adequacy decision by the European Commission exists for this country.
You can object to the collection and storage of data at any time with effect for the future by following the instructions below.
Objection:
After your objection, an opt-out cookie will be placed on your device. If you delete your cookies, you will need to click the link again.Google Fonts
This website includes the script code "Google Fonts." Google Fonts is a service provided by Google Ireland Limited, a company registered and operating under Irish law with its headquarters at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). This serves to protect our overriding legitimate interests in a consistent presentation of the content on our website in accordance with Art. 6 para. 1 lit. f) GDPR. In this context, a connection is established between the browser you use and Google's servers. This allows Google to learn that our website was accessed via your IP address.
To the extent that information is transmitted to and stored on servers of Google in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield. Further information about data processing by Google can be found in Google’s privacy policy.Adobe Typekit
This website includes the script code "Adobe Typekit" from Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (hereinafter: Adobe). This serves to safeguard our overriding legitimate interests in a uniform presentation of content on our website in accordance with Art. 6 para. 1 lit. f) GDPR. In this context, a connection is established between the browser you use and Adobe’s servers. This allows Adobe to learn that our website was accessed via your IP address.
Adobe is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
Further information about data processing within the scope of Adobe Typekit can be found in Adobe’s privacy policy.
6. Duration of data storage
We only store personal data as long as it is necessary for the purposes for which it is processed or until any consent you have given is revoked. Where statutory retention periods apply, e.g., commercial and tax law, the storage period for certain data may be up to 10 years.
7. Your data subject rights
a) Information
Upon request, you can receive free information at any time about all personal data we have stored about you. Please direct your request to the following email address: info@we-are-lively.com.
As a data subject, you have the following rights:
– pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
– according to Art. 16 GDPR, the right to request the immediate correction of incorrect or completion of your personal data stored with us;
– according to Art. 17 GDPR, the right to request the deletion of your personal data stored with us, unless further processing is required.b) Correction, Deletion, Restriction of Processing (Blocking), Objection
If you no longer agree with the storage of your personal data or if it has become incorrect, we will arrange for the deletion or blocking of your data or make the necessary corrections upon your corresponding instruction (as far as permitted by applicable law). The same applies if we should only process data in a limited way in the future. Please write to us or send us an email immediately. To exercise the right to freedom of expression and information;
– to fulfill a legal obligation;
– for reasons of public interest; or
– to assert, exercise, or defend legal claims;
it is necessary;
– according to Art. 18 GDPR, the right to request restriction of the processing of your personal data, insofar as
– the accuracy of the data is disputed by you;
– the processing is unlawful, but you refuse its deletion;
– we no longer need the data, but you require it to assert, exercise, or defend legal claims; or
– you have objected to the processing pursuant to Art. 21 GDPR;
– according to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request transmission to another controller;
– according to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.c) Data Portability
We store your data in a transferable format (e.g., Office file formats, PDF, or similar), so that the data can also be transferred to another company at your request.d) Exercising Your Data Subject Rights
If you have questions about the processing of your personal data, requests for information, correction, blocking, objection, or deletion of data, or the desire to transfer data to another company, please contact:
Exceed Your Limits FZCO
DDP Building A2, Unit 101
Dubai Silicon Oasis
Dubai, United Arab Emirates
Email: kontakt@we-are-lively.com
Our data protection officer will also handle all matters related to our data processing. For questions, suggestions, or complaints, you can reach our data protection officer via the email: info@we-are-lively.com
Please note:
Data for which we are unable to identify the data subject, for example if anonymized for analysis purposes, are not covered by the above rights. Information, deletion, blocking, correction, or transfer to another company is only possible regarding this data if you provide us with additional information that allows us to identify the data.f) Right of withdrawal for consents with effect for the future
Consents given can be revoked at any time with effect for the future. Data for billing and accounting purposes are not affected by a cancellation/revocation or deletion. Your revocation does not affect the legality of the previous processing.
You can revoke consents, for example, by email to info@we-are-lively.com or by mail to the address given under 7. d).
8. Security
We are committed to protecting your data. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and administrative procedures. This is how we protect and secure your data.
9. Control over your personal data
We will not sell, transfer, or lend your personal data to third parties unless you have consented or we are legally obliged to do so. We may use your personal data to send you promotional information that may interest you if you inform us that you wish to receive it.
Your personal data will not be transferred by Exceed Your Limits FZCO to countries outside the EEA.
10. Integration of the Trusted Shops Trustbadge
To display our Trusted Shops quality seal and any collected reviews as well as to offer Trusted Shops products for buyers after an order, the Trusted Shops Trustbadge is integrated on this website. This serves to protect our overriding legitimate interests in optimal marketing by enabling secure shopping in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR as part of a balancing of interests. The Trustbadge and the services promoted with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The Trustbadge is provided by a CDN provider (Content Delivery Network) as part of order processing. Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is ensured. Further information on the data protection of Trusted Shops GmbH can be found here. When the Trustbadge is called up, the web server automatically stores a so-called server log file, which also contains your IP address, date and time of access, amount of data transferred, and the requesting provider (access data) and documents the access. Individual access data is stored in a security database for the analysis of security anomalies. The log files are automatically deleted no later than 90 days after creation. Further personal data is transmitted to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or have already registered for use. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you as a buyer are already registered for product use is automatically checked based on a neutral parameter, the cryptographically one-way hashed email address. The email address is converted into this hash value, which cannot be decrypted by Trusted Shops, before transmission. After checking for a match, the parameter is automatically deleted. This is necessary to fulfill our and Trusted Shops’ overriding legitimate interests in providing the buyer protection linked to the specific order and the transactional review services in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. Further details, including objections, can be found in the Trusted Shops privacy policy linked above and in the Trustbadge.
11. Our online presence on Facebook, Instagram
Our presence on social networks and platforms serves to enable better, active communication with our customers and prospects. We provide information there about our products and ongoing special promotions.
When visiting our online presences on social media, your data may be automatically collected and stored for market research and advertising purposes. Pseudonymous usage profiles are created from this data. These can be used, for example, to display advertisements within and outside the platforms that presumably match your interests. For this purpose, cookies are usually used on your device. These cookies store visitor behavior and user interests. This serves, according to Art. 6 para. 1 lit. f GDPR, to safeguard our overriding legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties within the framework of a balancing of interests. If you are asked by the respective social media platform operators for consent to data processing, e.g., by means of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a GDPR.
If the aforementioned social media platforms have their headquarters in the USA, the following applies: There is an adequacy decision by the European Commission for the USA. This is based on the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
Detailed information on the processing and use of data by the providers on their pages, as well as contact options and your related rights and settings to protect your privacy, especially opt-out options, can be found in the privacy notices of the providers linked below. If you still need assistance in this regard, you can contact us. Facebook: https://www.facebook.com/about/privacy/
The data processing is based on an agreement between joint controllers pursuant to Art. 26 GDPR, which you can view here.
Further information on data processing in connection with visiting a Facebook fan page (information on insights data) can be found here. Instagram: https://help.instagram.com/519522125107875Opt-out option: Facebook: https://www.facebook.com/settings?tab=ads and Instagram: https://help.instagram.com/519522125107875
12. Sending Review Reminders by Email Review Reminder by Trusted Shops
If you have given us your explicit consent according to Art. 6 para. 1 sentence 1 lit. a GDPR during or after your order, we transmit your email address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they can send you a review reminder by email. This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.
13. Email Advertising with Newsletter Subscription
If you subscribe to our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a designated link in the newsletter. After unsubscribing, we delete your email address unless you have explicitly consented to further use of your data or we reserve the right to use your data beyond this in a legally permitted manner, about which we inform you in this statement.
14. SMS Advertising
With your explicit consent, we use your contact details, including your phone number, to inform you about new products, special offers, and other relevant information that may be of interest to you. These communications may be sent via email, SMS, or other electronic means.
In accordance with the General Data Protection Regulation (GDPR), your data is used exclusively for the specified purpose and is never shared with third parties without your explicit consent, unless required to fulfill our service or mandated by law. You have the right to revoke your consent at any time. You can do this by using the unsubscribe link in our emails, responding to the instructions in the SMS, or contacting us directly.
We ensure that your personal data is handled securely and confidentially and take all necessary technical and organizational measures to provide adequate protection.